Calling setup
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Portal: smartflo.tatateleservices.com
Outbound engine
Call every lead like a senior AE.
Launch a call
Tata Smartflo dials the lead. Deepgram hears, Gemini sells, Sarvam Shreya speaks Hindi.
Live architecture
- Dashboard dial / campaign
- Tata Click-to-Call → customer answers
- Voice Streaming (μ-law 8k websocket)
- Deepgram STT → LangGraph AE → Sarvam TTS
- Bookings + Redis chat + follow-ups